Cloud Hosting Team Lead, Transportation - Tyler Technologies - Latham, NY |

Cloud Hosting Team Lead, Transportation

Tyler Technologies | Latham, NY

Tyler Technologies
The Employer has temporarily removed this posting

Cloud Hosting Team Lead, Transportation

The Cloud Hosting Team Lead is responsible for Tyler Transportation’s cloud hosting environment and provides guidance to a team of IT Professionals, providing technical expertise for internal and external customers.


Latham, New York


  • Help develop and implement annual team goals and strategies, addressing team needs and comparing operations to industry best practices (e.g. ITIL, HDI, etc.).
  • Provide guidance to hosting staff, actively working to build additional knowledge and expertise within the staff.
  • Provide focus and technical insight to ensure that Hosting resolves issues effectively and quickly.
  • Work directly with clients and staff to ensure an efficient and reliable infrastructure is implemented and maintained.
  • Assist with Implementation of quality monitoring, service level improvements, etc employing standard project management best practices, including an objective statement, milestones, target dates, etc.
  • Lead and participate in Cloud Hosting project related tasks
  • Monitor SLAs, taking action as needed to maintain compliance.
  • Maintain compliance and provide evidence for Sarbanes-Oxley standards.
  • Manage given Cloud Hosting budget.
  • Implement and enforce procedures to encourage more effective use of computer infrastructure.
  • Manage Cloud Hosting provider relationships, such as Amazon AWS and Microsoft Azure including account management, cloud service, resource and related license administration and management. Manage Tyler Transportation’s Cloud Hosted application disaster recovery plan.


  • Bachelor’s degree in a related area of study or comparable experience.
  • Typically requires a minimum of 5 years of IT experience in managing people, network administration and cloud hosted applications administration.
  • IT and/or project management Certifications such as PMP, MCITP, CCNA and ENS-DC a requirement.
  • Extensive knowledge of disaster recovery and high availability.
  • Knowledge of applications architecture, computer operating systems, computer network hardware, systems design, application performance and tuning, and network application analysis.
  • Ability to communicate technical concepts to both technical and non-technical audiences.
  • Excellent project management and change management skills.
  • Excellent organizational skills.
  • Excellent written and oral communications skills.
  • Excellent interpersonal, influencing, and negotiating skills.
  • Previous supervisory experience a plus.
  • Database experience a plus.

Job Code: 4518020
Posted On: 2018-02-22 06:54:04
Closing Date: Open Until Filled
Telecommute: No
Categories: Transportation
Job Status: Full Time
Similar Jobs: Within 25 miles of 12128, Transportation

Additional Contact Info

Phone: 207-518-4460